As per the latest government advice (4th November) we’d like to confirm that we are still able to open and be there for our customers when they need it.
We do however take the health and wellbeing of our customers and staff very seriously, therefore we’re taking the following precautions:
when we first get in a vehicle and when we’ve finished working on it we will clean all user controls with bacterial wipes
we also use gloves when moving and working on vehicles
we ask that you respect the social distancing recommendations when visiting our premises and please wear a mask when entering the reception
Also, we’d like to offer our ‘Concierge’ service for all our customers, the details are below:
In addition to the above, if you’re further than 5 miles from us then still get in touch as we may still be able to collect and deliver your vehicle.
Finally, we thank you for your continued support during these difficult times! We hope everyone stays safe, and if you do need our help in other ways if you’re self isolating (shopping etc) please get in touch and we’ll try to help where we can.
Frequently Asked Questions
Are Autoplus Garage still open?
We plan to stay open for as long as the government allows, and while it is safe to do so. None of our employees have been ill but if they do then they will follow government advice and go into self isolation.
My MOT expires in November 2020, will there be an extension?
Unlike the previous lockdown period, this time there has not been any MOT extension granted. Therefore you will still need to get your cat MOT’d if it does expire during that period.
Am I allowed to leave my house to bring my car in for an MOT or other work?
From what we can tell there isn’t any clear government advice on this. People should only leave their house for ‘essential’ tasks. We would say getting your vehicle MOT’d and checked for roadworthy-ness would be classed as essential. Getting something repaired that is non-essential to the operation of the vehicle (like a non-functioning cigarette lighter socket for example) probably wouldn’t be classed as essential. You should use your own judgement and common sense on whether you should be leaving your house though. However, please see above regarding our Concierge service, where our technicians will collect and deliver your car back to you as an alternative to leaving your house.
I’m not using my car during the lockdown period, does it still need a valid MOT?
If your car is on public property (ie side of the road) it does need a valid MOT, insurance, tax etc. However if it is stored on private property then it doesn’t strictly need an MOT. You may need to check if your insurance is still valid in this case though. Also bear in mind that you can’t tax your car without a valid MOT.